Living with Differences

It can be difficult to work with other people for a variety of reasons. Some difficulties are easier to overcome than others. Often we can connect with people with a little creative sensitivity. But, sometimes it can require a great deal of patience and determination.

Why should we make this effort? There are critically important reasons to rise above our differences. To secure the safety of our communities and to resolve local problems, we will need “all hands on deck.” And, to seek a vision for the future that we can all get behind will require that we actually listen to and understand one another.

It is not necessary to compromise our personal views and beliefs. We each must maintain our personal dignity, integrity, and a confident sense of self.

That said, we will increasingly find it necessary to work with folks we may not feel comfortable with at first. The challenge is to be both self-confident and respectful as we engage with others to in the context of community.

Robert Heinlein made the point clearly when he said, “I never learned from a man who agreed with me.

Coming to understand the personality and perspective of another individual can be useful in itself, even if no possibility of agreement exists. It can be the means for crystallizing our own thinking and beliefs. And, if we approach it as a learning opportunity, we have much to gain from one another in knowledge, skills, and experience.

Aristotle is believed to have said that “it is the mark of an educated mind to be able to entertain a thought without accepting it.

Well, Aristotle did not go to high school, and neither have some of us. But, it is our job to figure out what he meant and learn how to do it!

It is important to respect the integrity and sincerity of every other human being, allowing our differences to exist freely in their own space, distinct from the roles of community-member, teammate, or friend.

Suppose we find ourselves dealing with a person who presents us with special challenges – perhaps someone who does not believe effective community to be possible, or who values their privacy to an extreme, or who just seems unreceptive?

It is almost always possible to work with someone who we find difficult if we are patient, creative, and open to finding a way.  It is important to understand from the beginning, however, that in such circumstances we cannot allow ourselves be emotionally needy or easily disheartened. Such an effort calls for a pleasant attitude and a generous spirit.

Often it is impossible to know why a person remains distant or unresponsive despite our best efforts. But, pain is often hidden there, whether it is conscious or not. And, caring will always give solace, however silently it is received.

The wise do not impose themselves until they obtain a hearing. If, however, we are able to plant the seeds of community in the fertile soil of the human heart, and water them gently with loving kindness, we may not have to wait long before their green shoots spring forth into the light of day.

When we make ourselves present in the life of another without expectation or demand, healing can take place without our knowing – until the dam breaks and the feelings flow.

We need not do more than simply be as fully present as that person will allow, and wait patiently in kindness until a response comes in the fullness of time.

It might take days, weeks, or years. But it will come.

In a little book called The Miracle of Dialogue (1963), the Christian theologian Dr. Reuel L. Howe wrote that “every man is a potential adversary, even those whom we love. Only through dialogue are we saved from this enmity toward one another. Dialogue is to love, what blood is to the body…. When dialogue stops, love dies and resentment and hate are born. But dialogue can restore a dead relationship.

Tom

Next week: Understanding the Long Crisis

The Power of Teamwork

As we make our way forward through this long crisis, we can expect an erratic path to the future. The sequence of events will be unpredictable. Progress toward our ultimate goal will be diverted and delayed by repeated shocks and disruptions.

We must shore up our spirits and brace ourselves for frustrations. Sharing vision and purpose with others will steady our course – and our nerves.

Community spirit, and the success of communities in determining shared purpose and strategies for coping, will be critically important. This can only happen when we rise above our differences and come to understand and trust one another as friends, neighbors, and allies.

Readers are quite right to question how I can expect the intense antipathy and incivility current among the American people to allow us to actually sit down and attempt to understand and cooperate with one another.

You may think the idea impossible, even absurd. But, as I have tried to explain, we have no choice. Our failure to do this in good faith could result in the absolute loss of the American Republic and everything it stands for.

I think it interesting that our young people can commit themselves to discipline, teamwork, and decisive action in the armed forces – while the rest of us appear unwilling to exercise even basic civility, much less the generosity and loyalty that have characterized the American tradition.

It is not necessary to compromise our personal views and beliefs. The challenge is to be both self-confident and respectful as we engage with others to resolve local problems. This may require that we adjust our attitudes. Can we come to terms with one another as teammates and compatriots committed to the fundamental integrity of the nation?

No cohesive effort can be mounted, much less succeed, if we cannot get ourselves onto the same page. This is not possible if we cannot listen with understanding and communicate with civility.

The way we handle working relationships and resolve local problems will be the first stage in preparing for the future. A right attitude for dealing with an immediate crisis, as I suggested in an earlier post, will probably be the right attitude for working with one another to build a better future.

There will be confusion at times, and a failure to fully comprehend the nature of problems. Many of us are demoralized or under immense pressure. Those who have the presence of mind to engage in problem-solving will need to step forward to engage and pull people together.

Working with people can be one of the greatest tests in life. To assist readers in approaching the challenges of working with people – including those who are especially difficult to work with – the forthcoming book will offer supportive guidelines for a variety of conditions and circumstances. These will include:

1) Overcoming personal differences to build trusting personal relationships.
2) Facilitation of public meetings.
3) Group decision-making where differences of perspective or opinion are present.
4) Addressing conflict by means of an approach known as conflict transformation.
5) Working in groups to plan and execute projects.

I expect you are wondering what I mean by “conflict transformation”, mentioned in #4. This is a practical approach to conflict developed by John Paul Lederach and others. His book is The Little Book of Conflict Transformation.

Conflict transformation looks beyond resolution of the obvious issues on the surface of a conflict, to recognize and respond to the deeper factors that simmer below the surface – the roots of a conflict. It seeks first to understand and address perceptions and underlying causes; second, to reduce adversarial confrontation; and, third, to address the human needs relating to the conflict and to invite participation in finding constructive solutions.

I will try to give you a brief taste of my own thinking on building trust in personal relationships next week. Related commentary may appear in future blog posts, but to gain access to a range of practical tools and guidance you may purchase the book when it becomes available.

Tom

Next week: Building strong working relationships

Note to readers: A table of contents and several chapter drafts from the forthcoming book are posted on the blog site. See especially Chapter One: American Crucible and Chapter Six: The Ground of Freedom.

Values That Matter

Readers responded last week to my request for thinking about shared values for a genuine American renewal. What values can we agree on, I asked, as a foundation for a unified starting point – a common American “center” that transcends culture, religion, politics?

[This exchange of ideas took place primarily on the blog’s Facebook page, where more than 80 readers clicked post like: http://www.facebook.com/freedomstruth ]

Ideas were offered and important points were made. Values were identified and we heard the deeply felt need for government policies that reflect them. Frustrations were expressed, as well as some feelings verging on hopelessness.

I wrote of my belief that a small unified core of determined Americans could generate a powerful moral presence, if we articulate essential values clearly and project a vision for the future with a compassionate and welcoming spirit.

This would be immensely attractive to a nation desperate for the feel of solid ground beneath its feet.

A dynamic initiative will not require large numbers at the start. It will grow rapidly. I believe the vision of a civil order based on trust and responsibility will draw Americans to it from every walk of life – from every religious faith, from every economic condition and political philosophy.

A signed pledge would make individual commitment very clear. Such a pledge could be added in the back of the book, if you think this is a good idea. Please let me know what you think.

The hard part is this: It will require a willingness to temporarily set aside some of the political differences that separate us – until such time as we have secured the stability necessary to address common problems in our communities.

What is essential is not that we agree on every aspect of personal belief, but that we join with one another to restore the integrity of a civil society that allows for constructive cooperation, engaging with one another respectfully, so that we can secure the safety of our families and the economic well-being of local and regional communities.

If this is our priority we cannot allow America to disintegrate in unrestrained acrimony and hostility. We will have to choose our battles. Some will have to be fought on another day.

My request for your thinking may not have been clear regarding the distinction between government policies and the principles behind them. My intention here is to take the first step in building a foundation on which we can then proceed to structure debate and build policy.

Among genuinely committed Americans, finding common ground in our values will alter perceptions and increase our ability to actually listen to one another.

Stephen Covey wrote that “most people listen with the intent to reply, not to understand.” If Americans are to recover the vision of this country as free and fair, this will have to change.

In his best-selling book, The 7 Habits of Highly Effective People, Stephen Covey wrote:
Every human has four endowments — self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom, the power to choose, to respond, to change.

Our challenge is to establish a condition, a mental space, in which we can sustain this freedom and attract our fellow-Americans to it.

Having asked you last week to identify the values that should characterize such a condition, I will share those that I consider essential for a free and just society.

I add these to our commitment to defend the Constitution and respect the rule of law: Justice, equity, truthfulness, honesty, fair-mindedness, reliability, trustworthiness, and responsibility.

There you have it. These values are essentially universal, having been taught by every world religion down through the ages. Unfortunately, many of the followers of religion don’t get it, and so our work is cut out for us.

I would appreciate receiving another round of feedback from readers. Please focus your comments on basic values and the principles to live by – and share the reasons why you think the future of the world depends upon them.

Tom

In the coming weeks: Economic reconstruction and a future built on fairness.

Note to readers: You can support this blog and the book project by suggesting that your friends and associates take a look.

Trust

People 13

“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.”

–Stephen Covey

To Strengthen the Soul

Storm

“Comfort and prosperity have never enriched the world as much as adversity has.”
— Billy Graham

“Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired, and success achieved.”
— Helen Keller

“Nothing will work unless you do.”
— Maya Angelou

Perfection of Means, Confusion of Aims

Waterfall 1

“It has become appallingly obvious that our technology has exceeded our humanity….

“A perfection of means, and confusion of aims, seems to be our main problem.”

Albert Einstein

Citizen Initiative, Civil Society

Whatever happened to the creative power of American civil society? What is the consequence of this loss?

Tocqueville reported in 1840 that Americans overcame constraints on their freedom through their own initiative and sense of community. But, 174 years later, action has been replaced by inaction. A once spirited culture of engagement, built on committed interpersonal relationships, has been replaced by an increasingly self-centered attitude, the loss of community, and the isolating influences of the automobile, television, and the digital age.

Is it these technologies that have isolated us from one another? Niall Ferguson argues no. Rather he suggests that it is “not technology, but the state – with its seductive promise of ‘security from the cradle to the grave’ – [which is] the real enemy of civil society.” And he cites the astonishingly prophetic vision of Tocqueville, who imagined a future America in which the spirit of community has been co-opted and neutered by government:

“I see an innumerable crowd of like and equal men who revolve on themselves without repose, procuring the small and vulgar pleasures with which they fill their souls. Each of them, withdrawn and apart, is like a stranger to the destiny of all the others: his children and his particular friends form the whole human species for him; as for dwelling with his fellow citizens, he is beside them, but he does not see them; he touches them and does not feel them; he exists only in himself and for himself alone….

“Above these an immense tutelary power is elevated, which alone takes charge of assuring their enjoyments and watching over their fate. It is absolute, detailed, regular, far-seeing, and mild. It would resemble paternal power if, like that, it had for its object to prepare men for manhood; but on the contrary, it seeks only to keep them fixed irrevocably in childhood….

“Thus, …the sovereign extends its arms over society as a whole; it covers its surface with a network of small, complicated, painstaking, uniform rules through which the most original minds and the most vigorous souls cannot clear a way to surpass the crowd; it does not break wills, but it softens them, bends them, and directs them; it rarely forces one to act, but it constantly opposes itself to one’s acting; it does not destroy, it prevents things from being born; it does not tyrannize, it hinders, compromises, enervates, extinguishes, dazes, and finally reduces each nation to being nothing more than a herd of timid and industrious animals of which the government is the shepherd.”

Elsewhere Tocqueville added an explicit warning:

“But what political power would ever be in a state to suffice for the innumerable multitude of small undertakings that American citizens execute every day with the aid of association?…

“The morality and intelligence of a democratic people would risk no fewer dangers than its business and industry if government came to take the place of associations everywhere.

“Sentiments and ideas renew themselves, the heart is enlarged, and the human mind is developed only by the reciprocal action of men upon one another.”

I agree that government has had a part in the demise of the American soul. But, I do not think we can attribute the present condition solely to government. I believe the degeneration of attitudes and behavior cannot be divorced from the isolating influences of corporate culture, the dispersion of communities by the automobile, or the superficiality of a digital society.

Telecommunications and travel by air brought the world together on a macro level, but they also disinclined us to engage with our neighbors. I believe the long slide to isolation is the consequence of social forces that have tracked the trajectory of human progress since the founding of the Republic, and which we can only fault ourselves for accepting without question.

Our government is, after all, a creature of our own invention, served by people who have been subject to the same deterioration of values and responsibility as the nation as a whole.

Tom

The Creative Power of American Civil Society

We face a turning point as a nation that is quite challenging. Yet, it is also an opportunity; a rare moment in history that calls us to clarify our purpose and correct the manner of thinking that brought us to this place. It will require that we keep our minds open and remain objective as we address some tough questions. The effort may not be comfortable, but it is essential if we are to regain our balance and rebuild our resolve.

In his recent book, The Great Degeneration, economic historian Niall Ferguson has provided us with a compelling review of what has come to pass. He considers four areas in which the degeneration of values and social stability in the United States has had devastating consequences. These are, to use my own words, 1) the role of responsibility in the structure of the social order, 2) the disintegration of the market economy, 3) the fundamental role of the rule of law, and 4) the essential qualities of civil society.

Looking back, Dr. Ferguson reminds us of the vigorous civil and cultural life of nineteenth century America: “I want to ask,” he writes, “how far it is possible for a truly free nation to flourish in the absence of the kind of vibrant civil society we used to take for granted? I want to suggest that the opposite of civil society is uncivil society, where even the problem of anti-social behavior becomes a problem for the state.” (2013)

He goes on to cite Alexis de Tocqueville from the first volume of his famous commentary, Democracy in America, which was published in 1840:

“America is, among the countries of the world, the one where they have taken most advantage of association and where they have applied that powerful mode of action to a greater diversity of objects.

“Independent of the permanent associations created by law under the names of townships, cities and counties, there is a multitude of others that owe their birth and development only to the individual will.

“The inhabitant of the United States learns from birth that he must rely on himself to struggle against the evils and obstacles of life; he has only a defiant and restive regard for social authority and he appeals to its authority only when he cannot do without it…. In the United States, they associate for the goals of public security, of commerce and industry, of morality and religion. There is nothing the human will despairs of attaining by the free action of the collective power of individuals.”

Dr. Ferguson writes that “Tocqueville saw America’s political associations as an indispensable counterweight to the tyranny of the majority in modern democracy. But it was the non-political associations that really fascinated him”:

“Americans of all ages, all conditions, all minds constantly unite. Not only do they have commercial and industrial associations in which all take part, but they also have a thousand other kinds: religious, moral, grave, futile, very general and very particular, immense and very small; Americans use associations to give fêtes, to found seminaries, to build inns, to raise churches, to distribute books…; in this manner they create hospitals, prisons, schools. Finally, if it is a question of bringing to light a truth or developing a sentiment with the support of great example, they associate.”

What happened to the creative power of American civil society? And, what is the consequence of this loss? As Tocqueville reports so well, Americans succeeded in overcoming constraints on their freedom through their own initiative and sense of community.

Unfortunately, action has been replaced by inaction. A once spirited culture of engagement, based on committed interpersonal relationships, has been replaced by a self-centered attitude, the loss of community, and the isolating influences of the automobile, television, and the digital age.

Surely it is time to restore what we once did so well, and then, with renewed strength, to address the great challenges ahead.